Back to Home

Service Agreement

Effective Date: January 1, 2024

1. Services Provided

This Service Agreement ("Agreement") is entered into between the user ("Client", "You", or "Your") and Rishta Store ("Service Provider", "We", or "Us"). This Agreement sets forth the terms and conditions under which we provide our matrimonial services to You.

We provide matrimonial and matchmaking services through our platform, which may include profile creation, matchmaking, messaging, and other related services. We aim to facilitate connections between individuals for the purpose of marriage or serious relationships.

2. Account Creation

To use our services, you must create an account with us. By registering, you agree to:

  • Provide accurate and complete information
  • Keep your account information secure and confidential
  • Notify us immediately if you believe your account has been compromised
  • Accept responsibility for all activities under your account

3. Fees and Payment

Our services may include both free and paid options. If you choose a paid service, you agree to:

  • Pay the specified fees
  • Authorize us to charge your chosen payment method
  • Accept any changes in fees with prior notification
  • Understand that payments are processed securely

4. User Conduct

As a user of Rishta Store, you agree to:

  • Provide accurate, truthful, and complete information
  • Respect other users and refrain from harassment
  • Not use our services for unlawful purposes
  • Comply with all applicable laws and regulations

5. Privacy and Data Protection

Your privacy is important to us. We will handle your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection, use, and sharing of your personal information as described in our Privacy Policy.

6. Termination of Services

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, if we believe you have violated the terms of this Agreement. You may also terminate your account at any time by notifying us in writing.

7. Limitations of Liability

We are not liable for any damages, losses, or other consequences resulting from your use of our services. We do not guarantee the success of any matchmaking, and we are not responsible for the conduct or behavior of users on the platform.

8. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter amicably through communication with us. If a resolution cannot be reached, the dispute will be resolved through binding arbitration under the laws of Australia, and you agree to submit to the exclusive jurisdiction of the courts located in Perth, Western Australia.

9. Changes to the Agreement

We may update or modify this Service Agreement from time to time. When we make changes, we will post the updated Agreement on this page with the revised date. Continued use of our services after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns regarding this Service Agreement, please contact us at:

  • info@rishtastore.com
  • +61862450476
  • Australia: West Perth WA 6005
  • USA: Buffalo, NY 14222
  • Canada: First Edmonton Place, Edmonton, AB T5J 3S9